Facebook Groups

By Meta Platforms, Inc

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4.3 out of 5 stars

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Facebook Groups Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

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Facebook Groups Reviews (663)

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Reviews

Facebook Groups Reviews (663)

View 1 Video Reviews
4.3
663 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Facebook Groups for their ease of use and ability to connect with like-minded individuals. The platform fosters community engagement and allows for effective communication, making it a valuable tool for both personal and business purposes. However, some users note that the declining popularity of Facebook among younger audiences can limit group reach.
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Joanne P.
JP
Communications manager
Small-Business (50 or fewer emp.)
"Great for Connecting with People and Building Community"
What do you like best about Facebook Groups?

It lets me communicate with different people, or even connect around specific things I can’t easily find online, while also building a community at the same time. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

Sometimes it’s hard to find specific groups. I also try to check whether the people in a group are actually active, and when they’re not, it doesn’t feel worthwhile to stay involved. I would love for Facebook to give some kind of notice about who is being active in a group so the group can remain active and there can be more engagement. Review collected by and hosted on G2.com.

PB
Customer Experience Manager
Small-Business (50 or fewer emp.)
"Facebook Groups gave our community a home, but reach has limits"
What do you like best about Facebook Groups?

Running our Take Charge Community for Me And My Golf, I found Facebook Groups to be efficient and surprisingly powerful for building connections. With over 8,100 members, it was easy to engage, share updates, and support each other. The group features worked well for managing discussions and keeping everyone involved, and the overall reach made it simple to get messages out to a large audience quickly. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

One challenge is that not everyone wants to use Facebook nowadays. I’ve noticed that some potential members are put off by the platform itself. Also, over the past few years, I’ve seen post reach and engagement decline, which makes it harder to connect with the whole group—even when the content feels relevant. Review collected by and hosted on G2.com.

Nicole A.
NA
Owner
Small-Business (50 or fewer emp.)
"Great for Selling, But Group Quality Varies"
What do you like best about Facebook Groups?

I really appreciate how Facebook Groups facilitate selling things quickly and effectively. The platform enables a rapid transition from seeking financial support to generating substantial income. I find that the setup process of Facebook Groups is impressively easy, allowing me to manage multiple groups effortlessly over the years. Additionally, the user-friendly nature of the platform enhances my ability to reach out and connect with others seamlessly, which is invaluable for both personal and business interactions. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

I find that some Facebook Groups really don't meet my expectations, which can be frustrating. Additionally, dealing with certain group owners can be difficult, and I wish there were better leadership within some groups. It's important for there to be better administration or selection of group moderators or owners to improve the overall experience. Review collected by and hosted on G2.com.

Johnny W.
JW
Founder and CEO
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"The Easiest Way to Gather Like-Minded Prospects on Facebook"
What do you like best about Facebook Groups?

Easiest way to corral a group of likeminded prospects - they're already on FB Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

There's nothing to improve - it's easy and simple. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Mid-Market (51-1000 emp.)
"Great for Reaching Audiences, but Interface Can Be Overwhelming"
What do you like best about Facebook Groups?

Facebook Groups allows us to reach a large audience, to provide information, interact and ask for feedback. Facebook is a platform that is familiar to people and widely used. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

You need to follow Facebook guidelines regarding content. The interface is quite busy and it can be difficult to find the tools you need. Review collected by and hosted on G2.com.

Robert C.
RC
Marketing Director
Enterprise (> 1000 emp.)
"Easy Way to Connect With People Who Share Interests"
What do you like best about Facebook Groups?

What I like best about Facebook Groups is how easy it is to connect with people who share the same hobbies, passions, or professional interests. It creates a sense of community and allows me to exchange ideas with people I would never meet otherwise. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

Group search results are not always accurate or helpful.The notification system can feel overwhelming with too many alerts. Review collected by and hosted on G2.com.

RM
Associate Creative Director
Enterprise (> 1000 emp.)
"Facebook Groups are the Most Intuitive Groups At Times"
What do you like best about Facebook Groups?

I enjoy the Facebook Groups with people of like minds. They provide great discussions, insights and information on common topics. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

Some Facebook Groups always has quite negative people. It ruins the camaraderie intended for joining a certain group. Review collected by and hosted on G2.com.

Sheeba T.
ST
Digital Marketing Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great channel to upscale your business"
What do you like best about Facebook Groups?

FFacebookGroups are a great way to connect and reach the maximum number of people from different demographics.

I found many groups of like-minded people and shared my content with relevant audiences. Not many competitors offer this. I have joined more than 200 groups and it is terrific. Recently I worked on an Indonesian project and the Indonesian FB groups helped me to reach my target audience so easily and market my brand.

I have upscaled my business and services through groups. More people reached out to me through these groups, and I gained great visibility. I use it at least twice a week. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

Some harsh group rules. It is working well. No, the group is well enough. It grows slowly but in the end very useful. It is already good. Groups are recommended to the audience. There is spam also found in some groups that can be fraud and risky. Review collected by and hosted on G2.com.

Miesha A.
MA
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Groups For Community Over Business"
What do you like best about Facebook Groups?

Facebook groups allows for a convenient way to communicate with community members. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

People don’t engage in the business groups Review collected by and hosted on G2.com.

Priya J.
PJ
Summer Intern
Accounting
Small-Business (50 or fewer emp.)
"One of the best ways to interact with people and to find ways to expand the businesses."
What do you like best about Facebook Groups?

The most I liked about this is that people can share what they think. They can interact with each other quite easily and ca expand their businesses by interacting with various dealers, customers and suppliers. They can create various groups for such purposes. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

None so far because this app is so well developed. Review collected by and hosted on G2.com.

Questions about Facebook Groups? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

sumon s.
SS
sumon singha roy
Last activity over 4 years ago

How Can Use Facebook group for live streaming?

Lisa U.
LU
Lisa Ullery Gallegos, CPDT-KA
Last activity over 4 years ago

What's the best way to get support from facebook?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

Average Discount

9%

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Facebook Groups Features
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Community Hub
Communication
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